RIDER

  • Passengers
  • Refer a friend to ride with us and get K10 for each new passenger you refer
  • That’s not all! The referred passenger also gets a whooping K5 as well.

Rider

How to sign up as passenger and ordering a ride

Watch videos below

  • Download the Zamlift passenger APP.
  • Accept the Terms and Create New Account.
  • Login your Zamlift ‘s passenger APP account.
  • Choose a ride type – ZL Economy or ZL SUV or ZL Premium.
  • For Self Order, Pickup location autofills from phone’s location(make sure you enable app to use your location).
  • You can also type your pickup location.
  • Ordering for someone else, type their pickup location.
  • Type the drop off location.
  • Click Done.
  • Confirm ride type and fair.
  • Click BOOK NOW.
  • Payment Method click Cash On Delivery.
  • Next Click BOOK NOW.
  • Wait for a nearby Driver to be Assigned.
  • Once Assigned driver details appear on Invoice, Scroll down to check details.
  • Wait for driver and notification. Driver may call to verify order.
  • You may call driver if needed. Follow driver’s estimated arrival time.
  • Once driver arrives, for your own safety Verify the Vehicle and License Plate, Driver’s Picture on the profile and Name BEFORE you enter the Vehicle.
  • At drop off. Driver ends the ride.
  • Check Final Invoice and pay the Total Amount to driver by Cash, Airtel Money or other directly to driver.
  • Please leave a Rating for the driver and or a Review if you can. This helps us to improve our driver’s customer service.
  • See you in the Next Ride!.
  • To Logout Click on Account then settings and then Logout

Video on how to sign up as a passenger

Video on how to order a ride